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6469 - Program Manager

Salary undisclosed

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Primary Function:

  • Responsible for coordinating between customers and the operations with regards to Program Execution of New Product Introduction (NPI), Mass Run ramping up and sustaining.


Duties & Responsibilities:

  • PM is responsible for operational execution related NPI, Engineering Changes, Continuous Improvement.
  • PM shall lead a X functional Customer Focus Team to manage programs to achieve desired Quality, Delivery and Cost to our customer.
  • Manage the coordination of product life cycle activities with account health and customer satisfaction and have responsibility for accounts of various level of complexity.
  • Organize inter-department activities ensuring completion of all commitments made relative to product development timelines, delivery, quality and the required business metrics.
  • Be the key channel of communication for customers and act as escalation in the event of customer issues.
  • Conduct account review and CFT meeting as required to monitor and track that project and program deliverables are met.
  • Lead and drive CFT on productivity and quality improvements as to achieve accounts KPI improvement.
  • Any other jobs assigned from the Senior Manager of Program Management.