Order Processing Cum Sales Admin Clerk

-Handling on P.O processing for Private Hospital send by email, WhatsApp’s and other social media and coordinate with Sales Representative (P.H). -To process orders by Territory as per assigned (territories assigned is subject to change according to company’s requirement from time to time) • QT, SO,PI, DO & Invoice and retrieve POD if needed by reps. • To process the order, returns, and exchange. • Print sales orders on a daily basis via the system for all salespersons across every state. • Generate delivery orders daily for all sales orders. • Choose correct lot and expiry based on first in first out (internal lot) • Ensure the creation of all invoices and consignment notes, providing invoices to customers daily (prior to departure). • Ensure all picked and packed orders for your territories are invoiced before the end of the day. • To assist sales reps (as per assigned) inquiries via whatsapp or phone call (Invoice copy, Demo request, Sample request, Proforma Invoice.) • Ensure all pending sales orders (status in progress / open) in the system are dispatched once stock is available- make sure to check on a daily basis. -Update courier tracking to Google Drive before the end of the day -Filling all sales orders, invoices/cash bills, delivery orders, courier POD and related documents in monthly folders by weekly. -Prompt response to WhatsApp inquiries from team members. -Possess comprehensive product knowledge, including unit measurements and pricing. -Perform ad-hoc duties assigned by superiors as required. • Assist team members, when they are not around. • Manage phone calls/product inquiries