Patient Journey Partner (Ophthalmology)

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Roche is a global healthcare company offering exceptional career paths for outstanding professionals to be inspired and empowered. Talents like you will make an impact that matters for society. We are continuously expanding and offer hybrid work arrangements with exciting opportunities to join our transforming team in Roche Pharma Malaysia.

Grow with us and be part of a company where purpose, diversity, flexibility, equal opportunity, and benefits meet to create an amazing workplace for you.

About the Patient Journey Partner (PJP):

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  You will be reporting to Country Disease Area Lead and this role focus in Ophthalmology Therapeutic Area for local customer facing along patient journeys.

• This role is locally embedded in the ecosystem, it is an integrated role, functionally agnostic, (i.e. it does not fit into the traditional concepts of Commercial/Sales or Medical Affairs). It has no profitability, sales objectives or incentives.

As a qualified PJP, you:

• 
  As decision maker authority to request resources of Roche (both within the affiliate and broader network) in order to have improved impact on the patient journey.

• Focuses on the importance of bringing the outside in, working with partners to uncover all potential opportunities to transform outcomes for patients.

• Acts as trusted partner and is the primary (but non-exclusive) point of contact between stakeholders and Roche.

• Shares the patient and stakeholder community needs internally, prioritizes and secures resources, and drives solutions that deliver outcomes faster.

• Partners with patient journey stakeholders to remove roadblocks and unlock possibilities to deliver value for patients and the community.

• Stewards Roche’s products through their lifecycle and supports their appropriate use, which includes sharing their merits with Healthcare Professionals in a truthful and balanced manner.

• By overseeing the patient journey in its entirety, the PJP acts as a system thinker with the ability to identify shared purpose among stakeholders and leverages this to co-create solutions with stakeholders in the ecosystem.

Who You Are

With a passion to create value and impact on the ecosystem, you can think from an enterprise level, beyond boundaries and borders, in order to bring best possible outcomes to both the local health environment, and more broadly, across Roche globally.

You have:

• University degree in life sciences or equivalent. Healthcare professional qualification and/or MBA would be a plus

• Demonstrated work experience in the commercial function within pharmaceutical or biotechnology industry

• Understanding of digital innovation methodologies with up to date knowledge of relevant standards and guidelines

• Therapeutic Area (e.g. Ophthalmology) expertise and experience would be preferred.

• Strong capabilities in understanding and mapping patient and customer journeys and related treatments in the Therapeutic Area (e.g. Ophthalmology) (preferred)

With strong business acumen, you demonstrate expertise in both commercialisation and a valuable customer experience. You are excellent in stakeholder engagement and management, including partnering with therapeutic area experts (TAEs) and other key stakeholders.

Listen to our PJP's career journey at:

http://careers.roche.com/global/en/roche-pharma-apac-customer-engagement

We do not accept any unsolicited resumes or enquiries from recruitment agencies. Roche has a dedicated in-house Talent Acquisition team.

With strong business acumen, you demonstrate expertise in both commercialisation and a valuable customer experience. You are excellent in stakeholder engagement and management, including partnering with therapeutic area experts (TAEs) and other key stakeholders.

Listen to our PJP's career journey at:

http://careers.roche.com/global/en/roche-pharma-apac-customer-engagement

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

Roche is an Equal Opportunity Employer.