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Customer Service (Mandarin Speaker)

RM 2,500 - RM 3,000 / Per Mon


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  • Respond to customer inquiries within designated timeframes to ensure prompt handling of customer needs and enhance customer satisfaction.
  • Manage the company's assigned phone number and WhatsApp customer service platform, providing assistance to customers through effective communication and ensuring information is conveyed accurately.
  • Collect and consolidate customer-related data, ensuring accuracy and proper archiving, to support the company in analyzing and improving services.
  • Must possess at least an SPM or equivalent qualification.
  • Proficient in reading, writing, and communicating in Mandarin to ensure accurate information delivery and response to customer inquiries during interactions.
  • Demonstrates a high level of responsibility, with the ability to complete assigned tasks punctually and adhere to company regulations.
  • Candidates with at least 6 months or more of relevant customer service experience are preferred, as familiarity with customer service processes will facilitate faster adaptation to the work environment and enable high-quality service.
  • Transportation allowance
  • Meal allowance
  • Performance bonus
  • Comprehensive salary
  • 7 Days FREE China Trip