CLINIC ASSISTANT(KLINIK MEDCARE BANDAR BARU UDA)

Maintain a professional approach to work including the provision of quality customer service.

· Greet patients and help them feel comfortable in the medical practice

· Carry out reception duties at the front counter

· Able to apply basic patient care

· Prepare and dispense medications

· Assist Doctor during consultation and clinical procedures (where applicable)

· Ensure accuracy of clinical data entry into the computer system

· Handle all transactions including payments and ensure proper documentation

· Perform basic test on patients (eg administering urine test, vision test, etc.)

• Provide professional support to Doctor and administration staff to ensure cohesive and effective service provision.

• Maintain open and effective communication with customers and all staff plus external services providers.

• Provide clinical chair-side assistance to Doctor.

• Customer orientated services - ensuring clients are treated in a manner which respects their cultural beliefs.

• Ensure accurate clinic record charting on Doctor Assists System

• Maintain the smooth running of the clinical surgeries by maintaining clinic stock control, clinic chairs and other equipment.

• Ensure safe use and maintenance of the clinic equipment according to the guidelines, advising the Doctor/HR & Admin team on the condition of the equipment.

• Contribute to the implementation and continuous improvement of quality activity programs.

• Assist other clinic staff in efficient patient throughput in meeting daily targets by assisting the Doctor.

• Adherence to the Occupational Health & Safety (OSHA) policy with issues identified and reported appropriately.

• Health Promotion - participate in oral health promotion and education to patients and parents in a clinical setting.

• Training and Development - demonstrate a willingness to undertake and complete continuing professional education especially in the clinical.

• Quality: to Identify and make recommendations on opportunities to improve processes, workplace health and safety, quality and service delivery outcomes within the clinic.

· Demonstrate an understanding and seek to continually improve standards within the clinic environment.

• Accountable for own performance and continually seeking to improve own practice standards.

· Any other duties as directed by the Doctor and/or Clinic General Manager/Company representative.

Job Type: Full-time

Pay: RM1,500.00 - RM2,000.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Schedule:

• Afternoon shift
• Day shift
• Evening shift
• Night shift
• Rotational shift

Supplemental Pay:

• Commission pay
• Overtime pay
• Performance bonus

Education:

• STM/STPM (Preferred)

Experience:

• Clinical Assistant: 1 year (Preferred)