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Customer Service - Food Delivery (Mandarin/Cantonese)

  • Full Time, onsite
  • Manpower Staffing Services (Malaysia) Sdn. Bhd.
  • Petaling Jaya, Malaysia
RM 3,000 - RM 3,700 / Per Mon

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  • Responsible for providing customer service support via incoming calls for brand’s customers and to manage escalations.
  • Managing and monitoring social medial platforms
  • Replying email within TAT timeline
  • Handling day to day escalation from customers
  • Candidate must possess at least SPM.
  • Required language(s): English & Mandarin.
  • Fresh graduates who are interested to start their career in a call center are also encouraged to apply – Full Training Provided
  • Able to work in Rotational Shift.
  • fluent Mandarin and basic English, as staff will support Taiwan Market.
  • Must be able to type in traditional mandarin
  • English interview will be included since computer interface is in English
  • Must be able to commit to shift.
  • 24/7, 5 days per week, 8 working hour + 1 hour lunch break per day (earliest 7am to 4pm, latest 11pm to 8am, every one hour there will be a shift, Shift rotate every 2 months)
  • NO WORK-FROM-HOME option provided
  • Fresher is acceptable
  • Getting exposer to work with MNC Company
  • 5 days a week
  • Annual Leave