Customer Service - Food Delivery (Mandarin/Cantonese)
RM 3,000 - RM 3,700 / Per Mon
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- Responsible for providing customer service support via incoming calls for brand’s customers and to manage escalations.
- Managing and monitoring social medial platforms
- Replying email within TAT timeline
- Handling day to day escalation from customers
- Candidate must possess at least SPM.
- Required language(s): English & Mandarin.
- Fresh graduates who are interested to start their career in a call center are also encouraged to apply – Full Training Provided
- Able to work in Rotational Shift.
- fluent Mandarin and basic English, as staff will support Taiwan Market.
- Must be able to type in traditional mandarin
- English interview will be included since computer interface is in English
- Must be able to commit to shift.
- 24/7, 5 days per week, 8 working hour + 1 hour lunch break per day (earliest 7am to 4pm, latest 11pm to 8am, every one hour there will be a shift, Shift rotate every 2 months)
- NO WORK-FROM-HOME option provided
- Fresher is acceptable
- Getting exposer to work with MNC Company
- 5 days a week
- Annual Leave
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