IT Business Analyst – Flexible Customer Payments

WHAT'S THE ROLE?

Are you passionate about creating seamless, innovative payment experiences in the digital world?

As an IT Business Analyst for our Flexible Payments Program you will play a critical role in shaping the future payment solutions for our customers. This role requires a blend of business acumen, technical knowledge in an S/4/HANA, S/4/HANA Cloud environment and keen understanding of payment trends to drive initiatives that enhance customer payment experience, efficiency and operability in an integrated architecture leveraging SAP technology (i.e. SAP Digital Payments).

WHO IS HILTI?

Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.

Global IT within Hilti is a truly global team with main hubs in Buchs (Switzerland), Kuala Lumpur (Malaysia) and Plano/Tulsa (USA). All locations have highly competent teams who work very closely together. Hiltis Global IT team is known for their focus on sustainable value creation by translating latest IT innovations into value creating solutions & services.

WHAT DOES THE ROLE INVOLVE?

As an IT Business Analyst for Flexible Payments, you will drive requirements gathering by engaging with stakeholders, including business users, product owners, and technical teams, to identify, document, and validate requirements. You will work closely with cross-functional teams to understand business objectives and convert them into functional requirements and technical specifications. Based on your deep understanding of processes and technology you will recommend improvements, enhancements and scalable solutions. In your role you will be instrumental in successfully shipping our product increments to our markets by actively participating in all stages of our product release process. You will ensure the stability, reliability and performance of our product post-implementation by troubleshooting and work with technical teams to resolve issues in a timely manner.

In this role you will be part of a highly motivated and professional team owning the initiative to drive customer payment experience based on scalable, secure and compliant set-up and thereby contributing directly to Hilti’s Lead 2030 strategy.

Lastly, you will definitely profit from your process, functional & technical experience in the areas; Payment process for customers, Finance (AR, AR-Settlement process, Bank Accounting, Payment Run), Sales & Distribution (Order entry, Billing), interfaces / integration with external systems (e.g. SAP DP, SAP CCP, SAP API Management, SAP Business Technology Platform), PCI DSS knowledge and debugging skills in ABAP

WHAT DO WE OFFER?

Show us what you’re made of and we’ll offer you opportunities to move around the business – to work abroad, experience different job functions and tackle different markets. It’s a great way to find the right match for your ambitions and achieve the exciting career you’re after.
We have a very thorough people review process, unlike any we know of in any other business. We can pair talent with opportunities - developing our people in their current roles or challenging them to work in new ways or in new places. It’s how we find the right fit, further our teams personally and professionally, get the best value for each employee and increase the job satisfaction. Additionally, we offer you a wide range of benefits.

WHAT YOU NEED IS:

• Bachelor's Degree and/or Master’s Degree in Information Technology, Computer Science or other relevant education
• Proven experience in business analysis within digital payments or financial technology in an S4/HANA (Private/Public) environment including working or interface experience with external systems (e.g. SAP DP, subscription billing,e-billing, subscription billing, tax reporting) and understanding of integrations between SD & FICO modules. Debugging skills in ABAP is beneficial. Knowledge of payment compliance standards, e.g. PCI-DSS, is a plus.
• Good understanding of business processes in SD or FICO, in the context of a globally operating enterprise
• Willingness to learn and develop yourself and your colleagues
• Excellent communication skills, high commitment, self-responsibility, and customer orientation
• Experience in working in an international/virtual/geographically dispersed team

WHY SHOULD YOU APPLY?

We have an excellent mix of people, challenging, and developing you every single day! Success at Hilti is down to teamwork and ability, no matter what your background is.

The ideal candidate has a strong ability to acquire and apply new technical expertise quickly on assigned responsibilities. You should be using advanced tools and methods for gathering of facts including analytical methods to develop solutions scenarios. In addition, you can prepare decisions and actions based on deep understanding of our Hilti Business Model, specific product area and corresponding IT strategy & guidelines. We have a clearly defined career development track for every individual employee and an excellent team who are duly rewarded by performance.
Last not least you enjoy working side by side with partners, colleagues and teams on complex problems.

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