Airline Industry Customer Service Specialist (Outbound Only)
RM 2,000 - RM 2,500 / Per Mon
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- To assist customer and provide good customer service experience to customer.
- Provide immediate solution and channel issues to the right platforms if possible.
- Escalate customer complaints and compliments in timely manner.
- Make outbound calls to remind customer about ticket information's.
- Welcome Fresh Graduate (Minimum SPM).
- Excellent in verbal and written English communication skils.
- Comfortable working in a fast-paced environment.
- Empathy and patience when dealing with customer concerns.
- 5 working days (Rotational Shift). 24/7
- Provided training.
- Provided night shift allowance.
- Provided KPI.
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