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Airline Industry Customer Service Specialist (Outbound Only)

RM 2,000 - RM 2,500 / Per Mon


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  • To assist customer and provide good customer service experience to customer.
  • Provide immediate solution and channel issues to the right platforms if possible.
  • Escalate customer complaints and compliments in timely manner.
  • Make outbound calls to remind customer about ticket information's.
  • Welcome Fresh Graduate (Minimum SPM).
  • Excellent in verbal and written English communication skils.
  • Comfortable working in a fast-paced environment.
  • Empathy and patience when dealing with customer concerns.
  • 5 working days (Rotational Shift). 24/7
  • Provided training.
  • Provided night shift allowance.
  • Provided KPI.