Operation Executive (Training Coordination)

-Follow up with customers to confirm training schedules, requirements, and attendance. -Serve as the primary point of contact for customers, addressing inquiries and providing pre- and post-training support. -Prepare and submit required documentation for HRD Corp claim for customers. -Ensure adherence to HRD Corp guidelines and maintain proper records for audits. -Arrange accommodation, travel, and other logistical needs for trainers. -Liaise with vendors such as hotels, training venues, and catering services to ensure facilities meet training requirements. -Oversee venue setup, ensuring all necessary equipment and materials are ready for use. -Monitor and support training sessions to ensure they run smoothly. -Provide trainers and participants with required materials and address any issues promptly. -Collect and organize feedback forms for post-training evaluations. -Maintain the training calendar and provide updates to relevant stakeholders. -Prepare training-related materials, certificates, and other deliverables. -Handle invoicing, purchase orders, and other operational documentation.

-Diploma or Bachelor’s Degree in Business Administration, Operations Management, or related fields. -1-3 years of experience in operations, training coordination, or administrative roles. -Strong organizational and multitasking abilities. -Excellent communication and customer service skills. -Proficiency in Microsoft Office Suite and familiarity with online collaboration tools. -Problem-solving skills and a proactive approach to managing challenges. -High attention to detail and time-management capabilities. -Knowledge of HRD Corp processes and requirements is a strong advantage. -Experience coordinating travel or event logistics is preferred. -Ability to work independently and collaboratively in a dynamic environment.

This role is ideal for candidates who are resourceful, detail-oriented, and eager to contribute to seamless training operations and customer satisfaction.