Customer Service Officer
RM 3,000 - RM 3,499 / Per Mon
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INDEED & JORA POSTING: June 18, 2024 WE ARE EXPANDING! Type of Employment: Full-time/Part-time Rates : RM 2500-3500/month and RM 12-16/hour Location : Mont Kiara, Kuala Lumpur, Malaysia DUTIES & RESPONSIBILITIES : • Provide professional customer support. • Maintaining a positive, empathetic, and professional attitude toward customers at all times. • Attending and communicating promptly to customer’s needs and queries. • Acknowledging and resolving customer feedback and concerns. • Knowing products inside and out to answer product queries. • Communicating and coordinating with the team and management. • Ensure customer satisfaction and increase customer retention. • Gather customer satisfaction levels and feedback on customer services for continuous improvement. • Provide feedback on the efficiency of the operations and customer service process. WHAT WE'RE LOOKING FOR: • Must have proven working experience in customer service. • Professional looking and well-groomed that best fits our salon image. • Good and precise communication skills. • Customer Service oriented and passionate about serving customers. • Prior experience in the beauty line would be advantageous. • Ability to stay calm and excellent in handling difficult customers. • Comfortable using computers. • Mandarin and Korean language proficiency will be an advantage. WHAT TO EXPECT: • Career progression at one of the best salons in Singapore and Malaysia • Employee Service Benefits • Birthday Vouchers. • Leave Entitlement • Employee Referral Incentive • Flexible Working Hours • Cozy working environment ABOUT US: Walking On Sunshine: Experience excellence in beauty amidst lush greenery. We specialize in Korean hairstyling and luxurious spa treatments. Step into our cozy retreat for a rejuvenating experience, where clients find solace and our team thrives in a dynamic environment. . You may visit our website to learn more about us: https://walkingonsunshine.my . If you are interested, please contact us at: WhatsApp (+65 9724 0901) or Email ([email protected]) . BE PART OF THE BEST BRAND CONCEPT LEADER IN SINGAPORE & MALAYSIA APPLY NOW!
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