Floor Crew

Job Description – Waiter / Waitress 1.Service of Food and Beverages: • Serve guests in a friendly and courteous manner. • Ensure efficient and expedient service to achieve guest satisfaction. • Encourage repeat visits by maintaining customer satisfaction. 2.Maintenance and Cleanliness: • Maintain cleanliness and upkeep of equipment, furniture, and restaurant areas. • Take responsibility for breakage and loss prevention of restaurant items. 3.Setup and Preparation: • Set up tables, side stations, and public areas as per company SOPs. • Ensure all items required for table setup are clean and in place. 4.Customer Interaction: • Interact with guests warmly and courteously. • Handle guest complaints and requests promptly and professionally. • Inform managers of any complaints or issues. 5.Hygiene and Safety: • Follow food and beverage hygiene procedures. • Adhere to security, fire, and safety procedures as per restaurant regulations. 6.Personal Skills: • Maintain a well-groomed appearance. • Serve efficiently and confidently with a friendly demeanor. • Follow company policies, restaurant rules, and regulations. • Work well with other team members to deliver efficient service. Requirements: • Proven experience as a waiter/waitress or in a similar role in the hospitality industry. • Excellent customer service skills with a friendly and outgoing personality. • Ability to communicate effectively with guests and team members. • Attention to detail to ensure tables and service areas are set up correctly and maintained. • Ability to handle multiple tasks and prioritize under pressure in a fast-paced environment. • Understanding of hygiene and safety regulations. • Willingness to work shifts, including weekends and holidays. • High school, diploma or equivalent; additional training in hospitality is a plus. • Perform dance routines or choreographed performances with skill and flair, captivating audiences. • Engage and entertain guests through dance performances, creating a lively and enjoyable atmosphere. • We welcome high school leavers, diploma holders & fresh graduates from all walks of life.