Sales Associate (Shah Alam)

RM 1,500 - RM 2,000 / Per Mon

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Welcome and greet customers as they enter the store.
Maintain a positive, friendly, and professional image of Courts Malaysia.
Actively listen to customers’ needs and wants, ensuring a personalized shopping experience.
Recommend and assist customers in selecting the right products based on their preferences.
Accurately describe product features, benefits, and advantages to customers.
Respond comprehensively to customer queries regarding store products, services, and promotions.
Provide detailed information on warranties, product care, and maintenance.
Actively promote Extended Warranty, sales attachments, Home Club membership, and store services.
Share information about financing options and leasing services for products.
Encourage customers to purchase sales attachments and additional services.
Handle point-of-sale (POS) transactions, including cash sales and payment processing.
Ensure smooth transaction processes and assist with any payment-related issues.
Maintain awareness of store inventory and assist in managing stock levels.
Conduct stock counts and assist in identifying and recording out-of-stock items.
Ensure that departmental stock is organized and well-maintained.
Ensure the cleanliness and tidiness of the store, creating an appealing shopping environment for customers.
Keep up-to-date with any changes in product pricing or promotions.
Support store management in other tasks as needed to meet operational goals.

Preferably Sijil Pelajaran Malaysia (SPM) or equivalent.
Preferably 1 year working experience.
Basic understanding of customer service and processes, understanding of basic sales principles.
Good product knowledge & basic administration skills.
Basic retails experience and good communication skills.