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- Call potential and existing customers to tell them about our products and services.
- Explain the benefits in a way that matches what the customer needs.
- Assist customers with their issues and encourage them to make a purchase or engage with the business.
- Identify and engage individuals who may have an interest in becoming customers.
- Gather customer insights to better understand their preferences and decision-making processes.
- Build and maintain positive relationships with customers to foster trust and loyalty.
- Respond promptly to customer inquiries or issues to ensure satisfaction.
- Meet sales goals and contribute to the growth of the business.
- Identify opportunities to offer additional products or services to customers.
- Maintain accurate records in the CRM system to ensure smooth follow-ups.
- Share relevant reports and feedback with the team to enhance sales strategies.
- Conduct market research to understand customer needs and competitive offerings.
- Provide valuable insights to the marketing and product teams for continuous improvement.
- Adhere to regulations regarding customer data and telemarketing practices.
- Represent the company with integrity, focusing on customer needs while avoiding pressure.
- Preferred 1-2 year experience.
- Minimum qualification SPM and above.
- Fresh graduates encourage to apply.
- Exceptional interpersonal and communication skills.
- Strong organizational skills and attention to detail.
- Ability to work independently and as part of a team.
- Skilled in evaluating problems and implementing creative, efficient strategies.
- Committed to ongoing learning and improvement.
- Available to start immediately.
- EPF, SOCSO, and Employee Insurance Scheme
- Positive work environment and medical benefits
- Annual salary increases
- Five-day work week
- Training provided
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