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- Make outbound calls to potential customers from provided leads or databases.
- Introduce and explain the company's products or services to prospects.
- Build rapport with potential customers to understand their needs and preferences.
- Answer queries, provide relevant information, and handle objections professionally.
- Achieve individual and team sales targets by converting leads into sales.
- Upsell or cross-sell products or services where appropriate.
- Database Management:
- Maintain accurate and detailed records of calls, interactions, and outcomes in the CRM system.
- Update customer information regularly to ensure data accuracy.
- Conduct follow-up calls with interested prospects or existing customers to close sales or foster relationships.
- Work closely with the sales and marketing teams to develop effective scripts and strategies.
- Share customer feedback to help improve offerings and processes.
- Adhere to all company policies, industry regulations, and privacy laws when handling customer data.
- Educational Background: Minimum SPM or equivalent.
- Experience: Prior experience in telemarketing, sales, or customer service is an advantage but not mandatory.
- Communication Skills: Excellent verbal communication skills in English, or other local dialects.
- Interpersonal Skills: Strong persuasive abilities, confidence, and a customer-focused approach.
- Technology Proficiency: Basic computer skills and familiarity with Excel Spreadsheet.
- Work Ethic: Self-motivated, goal-oriented, and able to handle rejection positively.
- Competitive base salary with attractive commission structures.
- Opportunities for professional growth and training.
- Supportive and dynamic work environment in Johor Bahru.
- Additional benefits such as performance bonuses, or company-provided incentives (based on company policy).
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