About Carro
Carro has carved out a reputation as Southeast Asia’s largest online automotive marketplace. This tech unicorn is a people-centric business with over 4,000 employees in 7 countries who speak 9 languages. Working here, you’ll be part of a diverse, inclusive, team that drives innovation and change, and find a place that supports your growth and development. Visit us at www.carro.co
Why work with Carro?
Join the region’s largest online automotive marketplace with offices in 7 countries.
Firsthand experience at reshaping the automotive industry using the latest technologies such as AI and machine learning.
Formal and informal learning and development programmes to support your growth and career progression.
Comprehensive benefits including medical, insurance and wellbeing.
Flexible working arrangements upon request.
Learn from some of the most experienced mentors in the technology and automotive space.
Meet and interact with colleagues from all around Asia.
Pursue opportunities to work at departments in other countries and regions.
Diverse and inclusive working environment with modern workspaces.
Fun and engaging employee events, initiatives, and celebrations.
About your role
- Execute initiatives to improve sales processes, optimize pricing strategies, and enhance customer engagement to drive revenue growth.
- Identify and re-engage with lost customers through targeted outreach.
- Coordinate with a cross-functional teams to ensure smooth recovery processes.
- Ensure adherence to quality standards and procedures across operational processes.
- Identify an issue with a system or service that has led to customer dissatisfaction or revenue loss.
- Identify and resolve internal process inefficiencies that are affecting business recovery.
- Analyze the sales process to identify bottlenecks and areas for improvement.
- Provide resources and support to customers to help them better understanding in process
Requirements
- Candidates must possess at least a Diploma/ Bachelor’s degree in any fields
- Qualifications: A few years' experience in the Automotive Industry is an added advantage.
- Proven experience in sales, business development, or related roles, with a track record of driving sales growth.
- Strong analytical skills and problem-solving skills.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
- Results-oriented mindset with a focus on achieving targets and delivering measurable outcomes.
- Ability to adapt to changing priorities and work effectively in fast-paced environment.
- Computer literate in Microsoft office, Note Pad and Basic Emailing.
Founded in 2015, Carro is Southeast Asia's largest online used car marketplace. By offering a trustworthy and transparent experience, Carro transforms the traditional way of buying and selling cars through proprietary pricing algorithms, AI-enabled capabilities, and innovative technological solutions.
Carro holds a strong presence in key markets across Asia Pacific, including Malaysia, Indonesia, and Thailand, and has recently expanded its reach to Japan and Taiwan. Headquartered in Singapore, the unicorn startup is supported by more than 4,500 employees across Asia-Pacific and has raised over US$1B in debt and equity from Temasek, Softbank Vision Fund and several other sovereign funds. For more information, please visit: www.carro.co
Job Types: Full-time, Permanent
Pay: RM2,500.00 - RM3,500.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
- Weekend jobs
Supplemental Pay:
- Commission pay
- Performance bonus
Ability to commute/relocate:
- Shah Alam: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Negotiation: 1 year (Preferred)
Expected Start Date: 01/06/2025
