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Training Executive

RM 2,400 - RM 3,500 / month

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    - Responsible to lead, develop and coach all team members to ensure a high level of customer service as well as maximum profitability. -Collaborates with functional management teams to assess training and development needs. -Monitor the effectiveness of the training programs. -Develop strategic training plans to implement an efficient and responsive training services team and relevant program. -Oversee relationship with vendors in training and development field. -To audit Corporate Outlet & Franchise Outlets as per schedule -Prepare Learning & Training Materials -Research and revise Standard Operating Procedure (SOP) in order to simplify and smoothen the process in each outlet -To support on implementation of Outlet Pre-Opening checking for smooth outlet opening -To support new outlets opening -Perform any tasks as per assigned