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Solutions Engineering Manager

RM 13,000 - RM 15,999 / Per Mon

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Key Responsibilities: Team Leadership and Management: Lead and mentor a team of solutions engineers and technical staff. Provide direction in system design, problem resolution, and performance optimization. Oversee hiring, training, and performance management of team members. Foster a collaborative and innovative work environment focused on continuous improvement. Technical Solutions Development: Manage the development of customized HVAC solutions for commercial, industrial, and residential projects. Evaluate customer requirements and translate them into viable technical solutions. Oversee the design and specification of air conditioning systems, ensuring compliance with industry standards and regulations. Collaborate with sales, product development, and project management teams to deliver solutions that meet client expectations. Project Management: Oversee the technical aspects of project implementation, ensuring on-time and on-budget delivery. Ensure the technical team's participation in site assessments, equipment selection, and installation supervision. Develop and manage project timelines, resources, and budgets for engineering projects. Ensure clear communication between engineering, sales, and customer teams throughout the project lifecycle. Customer Engagement and Support: Serve as the primary technical point of contact for key clients, offering expert advice and support. Lead technical discussions and presentations to clients, providing solutions to technical challenges. Ensure customer satisfaction through proactive problem-solving and post-installation support.