Assistant Manager- Cloud delivery operations

Responsibility: 24x7 Day or Night shift rotation (14 – 16 days) Assists the Operations team to optimize the capability of the Singtel Managed Cloud platforms to deliver a cost effective and sustained level of availability to meet Corporate customers’ requirements. Incorporate continuous improvement process in operations through constant monitoring, reporting, evaluating and improving the operation metrics. To assist the Operations Manager to ensure smooth operations based on established tasks and processes that conformed with the agreed Service Level Agreement (SLA). To assist the Operations Manager in adhering to Singtel Managed Cloud platforms operational standards, processes and guidelines that are in line with industry standards and best practices. To assist the Operations Manager in improving Singtel Managed Cloud platforms to align with the industry best practices. Minimum Qualification - Diploma/ Bachelor of Computer Science Experience and Skill Requirements Public Cloud, Private Cloud Basic knowledge on Public Cloud such as Amazon Web Services or Microsoft Azure or any commercial Cloud platform. Basic knowledge on Private Cloud in terms of vCloud Director, vROPS, VMware, Edge Gateway. Server/Virtualization Virtualization Technology (VMware) Operating Systems (Windows, RedHat, CentOS, SUSE) Apps Server, Databases, Web Technology System Management skills (e.g. AD, DNS and etc) Commodity Server Hardware (e.g Rackmounts, Blade and Enclosures) Converged Hyper Appliance (e.g. Nutanix, VCE, EMC VXrail and etc) Business Continuity/Disaster Recovery (BC/DR) Storage and Backup (Optional) Storage Arrays based on HP, 3PAR, EMC, NetApp, Dell San Switches (Brocade, MDS) Backup technologies from EMC Avamar, Symantec NetBackup, Commvault, Veeam Network and Security (Optional) Basic network understanding Network Management based on technology from Cisco, Juniper, Aristas, HP, F5 Information Security Management (Firewall, IDS/IPS, IPAM and etc)