Retail and Sales Trainer

Develop and deliver engaging and interactive training sessions on various topics, including product knowledge, sales techniques, and customer service. Collaborate with store managers and supervisors to identify training needs and create customized training plans. Conduct on-the-job training and provide coaching to employees to reinforce learning and improve performance. Conducting onboarding training sessions for new hires. Acting as a consultant to salespeople for challenges they face on the job. Evaluate the effectiveness of training programs through assessments and feedback, making necessary adjustments to improve outcomes. Stay informed about industry trends and best practices in retail training and incorporate them into training programs. Create and update training materials, including manuals, presentations, and online resources. Assist in the development and implementation of new policies, procedures, and initiatives to enhance the overall customer experience.