Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...
A

Customer Experience Specialist - Travel (Mandarin)

  • Full Time, onsite
  • Agensi Pekerjaan Language Talent Solutions Sdn. Bhd.
  • Subang Jaya, Malaysia
RM 3,000 - RM 4,000 / Per Mon

Apply on

Indeed MY

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

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Company Description

Language Talent Solutions believes in breaking down barriers and thinking beyond borders. We believe the right talent should not be restricted to the limitations of location and willingly embrace the unfamiliar. We aim to bridge cultural gaps and enhance communication, providing top-notch language services that empower businesses and individuals alike to succeed in this ever-expanding global economy.

Role Description

This permanent role is for Customer Experience Specialist - Travel (Mandarin). As a customer service, one will be expected to facilitate communication between Mandarin and English speaking individuals and organizations. Daily activities include assistance of users in terms of enquiry, ticketing issue, registration etc.

Role : Customer Experience Specialist - Travel (Mandarin)

Working location : Subang Jaya

Working hours : 11am-8pm

Working days : Monday to Sunday

Total Salary : RM3000-4000

_____________________________________________________________________________________

Job Responsibilities:

  • Handles and responds to customer enquiries and complaints through phone, online chat and/or e-mails
  • Shares customer feedback with relevant departments for further improvements
  • Ensures all customer inquiries/ issues/ complaints are resolved according to the company's processes and procedures
  • Identifies and escalates difficult and complex issues to senior team members
  • Maintains a positive, empathetic and professional attitude towards customer
  • Enters, updates and maintains accurate information of customer interaction, transactions, comments and complaints in the company's system
  • Resolves customer requests and problems by making appropriate booking changes based on company's processes and procedures, as well as activity terms and conditions
  • Liaises with external vendors and service operators to fulfill booking changes
  • Keeps updated with company procedures and processes

Job Requirements:

  • Candidate must possess at least a minimum of SPM and above
  • Mandarin - Able to read & write in Traditional Mandarin
  • English - B1 - B2 (understandable)
  • Previous experience in customer service is an added advantage
  • Possess a problem-solving mindset to proactively find solutions for customer needs
  • Good team player to work collaboratively in a team environment
  • Keen attention to detail in completing tasks accurately and thoroughly

职位类型：全职

薪资： RM3,000.00至RM4,000.00（每月 ）

申请问题:

  • 請您以1-10評分您的英語程度

工作语言:

  • 繁體中文 (首选)
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