Front Desk Customer Service Specialist

1) Greeting and Welcoming customers 2) Handling incoming customer's enquiry 3) Manage Incoming and Outgoing packages and deliveries 4) Scheduling customer's service appointments 5) Customer's data entry, filing, messaging and other clerical duties 6) Maintaining the front desk area 7) Handling and resolve customer's complaint and issues 8) Issue visitor's badges and ensure the office security procedures (SOP) are followed 9) Assist customers with inquiries about vehicles, direct them to sales representatives, and provide basic information. 10) Assist service customers during peak times, schedule service appointments, and provide information on service offerings.