UNIT MANAGER/ HEAD OF DEPARTMENT/ TEAM LEADER
RM 1,800 - RM 5,000 / Per Mon
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UNIT MANAGER/ HEAD OF DEPARTMENT/ TEAM LEADER
(Credit Consultancy and Recovery Services)
Location: HQ, Bukit Bintang
Job Responsibilities:
- To supervise and lead a team of collectors and debt collection agencies to meet monthly targets set;
- To motivate a team of recovery specialists, fostering a positive and productive work environment;
- To analyse client financial situations, identify root causes of debt, and develop personalised debt management plans;
- To develop and implement effective collection strategies to maximize recoveries while maintaining positive client relationships (where applicable);
- To negotiate repayment plans and settlements with debtors, aiming for the best possible outcome for both the client and the company;
- To prepare reports on departmental performance and submit them to senior management.
Requirements:
- SPM/Diploma/ Bachelor's degree in any field.
- Minimum of 3+ years of experience in credit consultancy, debt recovery, or a similar field;
- Proven track record of leading and motivating teams to achieve performance goals;
- Strong understanding of credit counseling principles, debt collection practices relevant laws and regulations.
Job Type: Full-time
Pay: RM1,800.00 - RM5,000.00 per month
Supplemental Pay:
- Commission pay
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