IT Assistant

IT Assistant provides technical support for hardware, software, and network systems, ensuring smooth and efficient IT operations. This role involves troubleshooting issues, assisting with system updates, maintaining IT equipment, and supporting users with technical inquiries. The IT Assistant also collaborates with other departments to resolve IT-related challenges and ensure seamless communication.

Key Responsibilities:

• Coordinate IT-related tasks, including troubleshooting hardware, software, and network issues.
• Support the IT team in maintaining and updating systems to ensure efficient operations.
• Assist in managing IT inventory, including hardware, software, and licenses.
• Provide user support for technical issues and ensure timely resolution.
• Communicate effectively with other departments to address IT-related concerns.
• Document IT processes and provide updates to relevant stakeholders.

Qualifications:

· Diploma or Degree in IT, Computer Science, or related field.

· 1-2 years of IT support experience (fresh graduates are welcome).

· Basic knowledge of hardware, software, and networking.

· Strong problem-solving, organizational, and communication skills.

· Familiarity with computer systems, networks, and software applications.

· Ability to manage multiple tasks and work collaboratively in a team.

· Willing to work at Taman Molek, Johor Bharu.

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM1,700.00 - RM2,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Maternity leave
• Parental leave

Schedule:

• Monday to Friday

Supplemental Pay:

• Attendance bonus
• Overtime pay
• Performance bonus
• Yearly bonus

Expected Start Date: 12/10/2024