Know Your Client (KYC) - Assistant Vice President

Position Overview

Details of the Division and Team:

The Know Your Client (KYC) Operations role focuses on client lifecycle management (CLM) and exceptions in line with regulatory standards and jurisdictions. The KYC Operator ensures any changes required are implemented with minimum disruptions.

The KYC Operations Manager also assists the Bank’s clients, managing all KYC and account opening requirements with appropriate governance and controls. They operate in an environment of strict adherence to Standard Operating procedures (‘SOP’s) and Operation Level Agreements (OLA’s) to achieve accurate and timely account opening to help execute trades.

What we will offer you:

A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible work arrangement
• Corporate group insurance
• EAP – free and confidential counseling, online work-life resources
• Comprehensive leave benefits

Your key responsibilities:

The Know Your Client (KYC) Ops Manager is responsible for the delivery and management of new client onboarding, periodic review, client offboarding processes and client maintenance working within agreed policies, procedures, Key Performance and Risk Indicators.

The objectives include implementing a robust control environment that allows and drives efficient and effective processing. The environment should ensure we meet regulatory requirements, Bank’s policy and can verify the completeness and accuracy of all processes. Operations develop and maintain effective relationships across internal client and partner groups.

Your role will include:

• Leading a team
• Leads and liase closely with all business line in managing the Know Your Clients (KYC) documentations
• Leads and liase closely with local Anti Financial Crime Officers (AFC) to facilitate new and existing clients onboarding
• Liase and work with Auditors
• Liase and participate with Regional COB team on data gathering, new policy role out and Quality Assurance
• Verification of client data for new and existing clients
• Perform due diligence check, risk assessment, verification of Know Your Clients (KYC) documentations
• Act as a subject matter expert (SME) on client due diligence, identify KYC issues, provide solution or escalate to management
• Conduct regular operational performance reviews and participate in self assessments
• Ensure adherence to standards, procedures and also identify risk mitigants wherever there is a control issue

Your skills and experience:

• Effective communication skills and able to manage relationships with clients virtually.
• Teamwork oriented with good interpersonal and communication skills.
• Self motivated and driven individual
• Working in large / global corporate environments involving multiple businesses
• Ability to lead and manage a team
• Ability to work independently with minimal supervision
• Ability to work under pressure with tight turn around time.
• Ability to build strong relationships with business and infrastructure partners
• Adept at handling multiple tasks at once and within an extremely deadline driven environment
• Ability to demonstrate the Bank’s values in achieving objectives
• Excellent planning, organization, analysis and problem-solving skills
• Open minded, able to share information, transfer knowledge and expertise to team members
• Self-assured with sound judgement and confident manner
• Graduates with good academic records
• Overall experience of at least 5 years in the Banking/Finance industry
• KYC background with a minimum of 5 to 7 years experience working in Client Onboarding team
• Experience of working in a highly-matrixed environment, and accustomed to bridging the gap between disparate organizations and cultures.

How we’ll support you:

• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.