Retail Sales Specialist
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This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.
Responsibilities:
Sales & Customer Service
- Engage with customers to understand their needs and preferences.
- Explain and educate customers on product specifications, pricing, and installation process.
- Assist customers in selecting appropriate materials, finishes, and hardware for their customized furniture.
- Assist customers sales activities such as site measurement, on-site inspection, etc.
Showroom Management
- Keep the showroom clean, organized, and visually appealing.
- Manage showroom operations (specify tasks like preparing quotations, purchase orders,sales orders, ensuring showroom presentation meets standards).
Client Relationships
- Build long-term relationships with clients for repeat business and referrals.
- Follow up with clients after sales to ensure satisfaction.
Collaboration & Reporting
- Work with the design and production teams to ensure smooth order processing.
- Track sales performance and provide feedback on customer preferences.
Handle ad-hoc duties assigned from time to time.
Qualifications and Skills:
- Minimum of 1-2 years of retail sales experience, with a strong preference for candidates with experience in interior design, cabinetry, or home furnishings.
- Must possess at least an SPM/STPM/Diploma, Bachelor's Degree, or an equivalent qualification.
- Proven track record in exceeding sales targets and driving business growth in a competitive market.
- Proficient in using CRM software, Microsoft Office Suite, and other sales tools to manage leads and customer interactions effectively.
- Sales-driven and independent in a fast-paced environment.
- Great interpersonal, relationship building and communication skills to all levels of customers.
- Strong critical thinking and problem-solving abilities are essential.
- Proficiency in negotiation.
Job Type: Full-time
Pay: RM2,300.00 - RM3,500.00 per month
Schedule:
- Monday to Friday
Supplemental Pay:
- Performance bonus
Application Question(s):
- Expected salary
Experience:
- Retail sales: 1 year (Required)