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Retail Sales Specialist

RM 2,300 - RM 3,500 / month

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This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


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Responsibilities:

Sales & Customer Service

- Engage with customers to understand their needs and preferences.

- Explain and educate customers on product specifications, pricing, and installation process.

- Assist customers in selecting appropriate materials, finishes, and hardware for their customized furniture.

- Assist customers sales activities such as site measurement, on-site inspection, etc.

Showroom Management

- Keep the showroom clean, organized, and visually appealing.

- Manage showroom operations (specify tasks like preparing quotations, purchase orders,sales orders, ensuring showroom presentation meets standards).

Client Relationships

- Build long-term relationships with clients for repeat business and referrals.

- Follow up with clients after sales to ensure satisfaction.

Collaboration & Reporting

- Work with the design and production teams to ensure smooth order processing.

- Track sales performance and provide feedback on customer preferences.

Handle ad-hoc duties assigned from time to time.

Qualifications and Skills:

  • Minimum of 1-2 years of retail sales experience, with a strong preference for candidates with experience in interior design, cabinetry, or home furnishings.
  • Must possess at least an SPM/STPM/Diploma, Bachelor's Degree, or an equivalent qualification.
  • Proven track record in exceeding sales targets and driving business growth in a competitive market.
  • Proficient in using CRM software, Microsoft Office Suite, and other sales tools to manage leads and customer interactions effectively.
  • Sales-driven and independent in a fast-paced environment.
  • Great interpersonal, relationship building and communication skills to all levels of customers.
  • Strong critical thinking and problem-solving abilities are essential.
  • Proficiency in negotiation.

Job Type: Full-time

Pay: RM2,300.00 - RM3,500.00 per month

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Performance bonus

Application Question(s):

  • Expected salary

Experience:

  • Retail sales: 1 year (Required)