Operations Manager
RM 2,500 - RM 6,500 / Per Mon
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Key Responsibilities:
- -Pre-Event Planning:
- -Collaborate with event planners to develop detailed operational plans, including timelines, staffing requirements, vendor management, and contingency plans. -Source and negotiate contracts with vendors (caterers, venue providers, AV companies, security, transportation, etc.). -Manage event budgets, tracking expenses and identifying potential cost-saving measures. -Conduct site visits to assess venue suitability and identify potential logistical challenges. -Oversee permits and licenses required for the event.
- -Lead the on-site event team, assigning tasks and ensuring efficient execution of the operational plan. -Monitor event timelines and address any issues that arise during the event. -Coordinate with vendors to guarantee timely delivery of services and equipment. -Manage logistics including set-up, tear-down, and transportation of event materials. -Ensure adherence to safety protocols and emergency procedures.
- -Conduct post-event debriefings to identify areas for improvement and implement changes for future events. -Analyze event data to track key metrics like attendance, budget adherence, and customer satisfaction. -Prepare detailed post-event reports for stakeholders. -Manage event invoices and payments to vendors.
Required Skills:
- -Strong organizational and planning skills: Ability to manage complex event logistics and timelines with meticulous attention to detail. -Leadership and team management: Effectively lead and motivate on-site teams to execute event plans efficiently. -Problem-solving and decision-making: Quickly identify and resolve issues that may arise during events. -Communication skills: Excellent verbal and written communication to effectively collaborate with clients, vendors, and internal teams. -Budgeting and financial management: Manage event budgets and track expenses to ensure cost-effectiveness. -Technical knowledge: Understanding of event technology, audio-visual equipment, and production processes.
Relevant Experience:
- -Proven experience in event operations management, ideally within a diverse range of event types (conferences, weddings, concerts, corporate events). -Experience with vendor management and contract negotiation. -Familiarity with event planning software and project management tools.
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