Public Relations Specialist (Regional)

Position Responsibilities

-Ensure the timely delivery of standardized training materials and resources to country L&D Managers. -Assist country L&D Managers in effectively implementing training programs aligned with ZUS Coffee’s global standards. -Ensure all training programs align with ZUS Coffee’s global L&D framework while accommodating regional requirements. -Regularly evaluate the effectiveness of training programs in collaboration with country L&D Managers and suggest improvements. -Create and manage platforms or sessions for country L&D Managers to share best practices and challenges. -Serve as the primary communication channel between the central Academy and regional L&D teams to ensure seamless collaboration. -Provide guidance and assistance to country L&D Managers during the pre-opening training phase for new markets. -Use tools to monitor regional training completion rates, compliance, and outcomes, and report progress to stakeholders. -Reinforce ZUS Coffee’s core values, culture, and standards across all training initiatives. -Ensure training materials provided to country L&D Managers are up-to-date and aligned with the latest company policies, products, and procedures. -Provide one-on-one or group coaching sessions to develop the skills of country L&D Managers and enhance their ability to execute training programs effectively. -Assist regional teams in submitting customization requests for training materials to the central Academy while ensuring alignment with global standards. -Proactively gather feedback on training-related challenges faced by regional teams and propose solutions to the central Academy. -Stay informed about emerging trends and practices in learning and development that could benefit ZUS Coffee’s international operations.