Senior Consultant Infrastructure Management

About Infosys: Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56+ countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next. Short Description: If your passion is to build solutions that really make a difference to enterprises, the community and your world, Infosys is the right place for you. 1. Roles and Responsibilities: • Responsible for day-to-day Network Management and Implementation of Enterprise Infrastructure. • Provided technical support and troubleshooting of routing and switching issue supporting various protocols such as BGP, ISIS. • Managing Small work items, collaborating with Branch teams, understanding new requirements. • Performed the tasks of making ongoing recommendations of network policies and standards. • Assisted in configuring assessments for routers, switches, SDWAN and wireless controllers. • Supported and guided team members in troubleshooting network issues. • Followed standard operating procedures in order to perform routine network changes upon management request. • Implementation of configuration activities with appropriate documentations. • Planning, Implementing and OS upgradation of Routers, Switches and Wireless controllers. • Testing and upgradation in Versa SDWAN devices. • Documentation of the troubleshooting session and new learnings for the team. • Making appropriate templates and doing peer review as a senior member of the team so that the team adhere with the guidelines. 2. Skills /Competencies: a. Essential Skills: • Data/Security certification e.g. CCNA • Network (security) knowledge – Firewall, VPN technology, Network Security Management Tools. • General network knowledge: LAN and WAN network equipment and environments, Network data (routing, switching, SDWAN, Wireless & WAN/LAN protocols), analysis, routing, and switching OSI Model, TCP/IP, DNS, DHCP. • SDWAN versa knowledge: Having knowledge on SDWAN versa • Degree in Electronics and Communication Engineering (B.Tech). b. Preferred skills • Experience in Cisco, SDWAN and Firewall • Experience in Cisco, VERSA & Firewall technology. (e.g. Routing & Switching protocols, Security etc.). Certification in Cisco (e.g.CCNA) • Experience in Wireless technology. c. Additional Skills:  Excellent customer interfacing skills.  Excellent written and verbal communication skills.  Strong attention to detail and outstanding analytical and Problem-solving skills.  Fluent English communication skills, both verbal and written  Presentation and interpersonal skills  Having experience of leading the team  Mature and able to work in a global virtual team environment  Proactive and able to work independently with minimal supervision  Multitasking Skills - (ability to manage assigned tasks while being flexible work other priority issues as they arise)  Good analytical skills  Good team player At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment either via the following email [email protected] or call 1-866-472-0935. Alternatively, you can include your preferred method of communication in email, and someone will be in touch. Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third-party vendors. In the absence of a signed agreement, any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department. “All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.”