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Customer Service - Call Centre (Call Centre & Customer Servi

RM 3,000 - RM 3,499 / Per Mon

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Join Our Team as a Customer Service Representative Banking Industry | Permanent Role | Full Training Provided We're looking for a customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you'll be responsible for: - Handling a high volume of inbound calls (average 80 calls/day) - Resolving customer enquiries and complaints in a timely and professional manner - Promoting our latest campaigns and offers to customers What We Offer: - Competitive basic salary up to RM 4,000 (dependent on experience) - Attractive allowances, including: - Shift allowance: RM 350 (fixed) - Quarterly KPI incentives: RM 800 - RM 1,800 - Transport, meal, language, and OT claims - Comprehensive staff benefits, including insurance coverage and dental claims Who We're Looking For: - Fresh graduate degree holders welcome to apply - SPM and Diploma holders with call center experience encouraged to apply - Open to all races and genders - Mandarin proficiency an added advantage
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