Customer Service Executive | January Intake
Salary undisclosed
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Position: Customer Service Representative
Location: Ara Damansara, Petaling Jaya
Basic Salary: RM2000 (Gross up to RM3000)
Working Days: 5 days, 2 days off
Working Hours: 9 working hour including 1 hour break
Benefits:
- KPI allowance
- Night shift allowance
- EPF & Socso provided
- Training provided
- Nearby with public transport
- Quarterly performance review & Appreciation
Requirements:
- Excellent communication and writing skills in English and Bahasa Malaysia.
- Must have SPM or SKM Level 3 certificate
- Able to work on rotational shifts.
- Malaysian candidate
Job Description:
- Attend and resolve customer/client questions or complaints via phone call, email, or live chat.
- Regularly contacting customers to ensure their experience with a product or service is satisfactory.
- Direct calls from customers to the appropriate department when necessary.
- Ensure a positive attitude towards customers at all times.
- Possess a strong understanding of the company's products.
- Keep records of customer interactions.
Job Types: Full-time, Permanent, Fresh graduate
Pay: RM2,000.00 - RM3,000.00 per month
Benefits:
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Supplemental Pay:
- Overtime pay
- Performance bonus
Application Question(s):
- Do you have SPM certificate? Pass or Failed?
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