Childcare Centre Principal

Kiddocare, Malaysia's first and preferred on-demand childcare platform is now introducing its own childcare centres called KleverCape. KleverCape emphasizes experiential learning, where children aged 1-4 years old engage in activities that spark curiosity and creativity. The program combines structured play, free exploration, and interactive group activities to develop cognitive, social, and emotional skills. It integrates principles from Reggio Emilia, Montessori, and nature-based education approaches, focusing on child-led discovery and collaborative learning.

We are seeking an experienced and dynamic Childcare Centre Principal to lead and manage our daycare center. This role requires exceptional leadership skills, a business-oriented mindset, and the ability to balance operational efficiency with educational excellence. The ideal candidate will be adept at managing parent relationships, handling crises and communications, coaching and training staff, and ensuring the curriculum meets both parental objectives and brand goals. A focus on service excellence and maintaining the center's competitiveness and profitability is critical.

Key Responsibilities

Leadership and Team Management

• Provide visionary leadership, fostering a culture of excellence, collaboration, and continuous improvement.
• Train, coach, and mentor the daycare team, ensuring staff are skilled, motivated, and aligned with the center’s goals.
• Conduct regular performance reviews, offering constructive feedback and identifying areas for professional growth.

Parent and Community Engagement

• Build strong relationships with parents, addressing their concerns and maintaining open lines of communication.
• Handle sensitive situations and crises involving parents or children with professionalism and empathy.
• Organize parent workshops, events, and regular meetings to align expectations and share progress.

Curriculum Review and Development

• Oversee the daycare’s curriculum, ensuring it aligns with developmental standards, parental expectations, and brand goals.
• Collaborate with educators to introduce innovative, play-based learning methods that foster children’s growth.
• Continuously evaluate program effectiveness and adapt as needed to maintain educational quality.

Operational Excellence

• Ensure the daycare delivers a consistently high level of service to children and their families.
• Develop and implement policies and procedures to maintain safety, compliance, and operational efficiency.
• Regularly monitor the center's environment, facilities, and resources to ensure they meet quality standards.

Business and Financial Management

• Manage the center's budget, ensuring profitability while maintaining the quality of programs and services.
• Develop strategies to retain existing families and attract new enrollments, maintaining competitiveness in the market.
• Monitor key performance indicators (KPIs) such as enrollment rates, parent satisfaction, and financial performance.

Crisis Management and Communication

• Handle emergencies or crises with prompt and effective action, ensuring the safety and well-being of children and staff.
• Act as the primary point of contact for conflict resolution, ensuring issues are managed with diplomacy and care.
• Communicate clearly and transparently with parents, staff, and stakeholders during challenging situations.

Qualifications and skills essential

• Bachelor’s degree in Early Childhood Education, Business Administration, or a related field.
• Proven experience (5+ years) in daycare or early childhood education leadership.
• Strong interpersonal and communication skills, with the ability to handle complex parent and staff relationships.
• Crisis management skills with the ability to maintain composure and resolve issues effectively.
• Business acumen, including experience with budgeting, financial planning, and competitive analysis.
• Possess Kursus Asuhan Permata (KAP) certification

Preferred

• Familiarity with early childhood education frameworks like Montessori, Reggio Emilia, or play-based learning.
• Experience in marketing or enrollment strategies to drive daycare growth.
• Certification in childcare management or leadership.

Key Competencies

• Leadership and team-building capabilities.
• Analytical and decision-making skills to balance educational goals with business objectives.
• Empathy and cultural sensitivity in managing diverse families and staff.
• Strategic thinking and the ability to align curriculum and services with brand standards.

What We Offer

• Competitive salary and benefits package.
• Opportunities for professional development and growth.
• A supportive and innovative environment to make a meaningful impact in early childhood education.

This role is ideal for a results-driven leader who is passionate about shaping young lives while ensuring the daycare operates efficiently and profitably. If you have the skills, experience, and vision to lead our center to success, we’d love to hear from you!

Job Type: Permanent

Pay: RM4,500.00 - RM7,500.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Application Question(s):

• Resignation notice period
• Expected salary

Expected Start Date: 01/01/2025