Mandarin Speaking General Manager Insurance Manager at PJ

Responsibilities:

• Sales Strategy & Execution & Recruitment
• Develop and execute business strategies to increase sales, market share, and profitability.
• Set and monitor sales targets for agents, ensuring that team performance meets the agency's growth objectives.
• Analyze market trends to identify business opportunities and adjust strategies accordingly.
• Team Leadership & Development
• Recruit, train, and mentor agents, focusing on skills that enhance client acquisition and retention.
• Conduct regular performance reviews, provide constructive feedback, and support ongoing professional development.
• Foster a collaborative and motivating environment, ensuring alignment with company values and standards.
• Client Relationship Management
• Oversee and manage client relationships to ensure high satisfaction and retention.
• Address customer inquiries and resolve complaints in a timely and effective manner.
• Develop strategies for customer engagement, loyalty programs, and retention initiatives.
• Compliance & Risk Management
• Ensure that the agency operates in compliance with insurance regulations and company policies.
• Identify potential risks and implement practices to minimize legal and financial exposure.
• Regularly update team members on regulatory changes and best practices in the insurance industry.
• Operational Oversight
• Manage daily agency operations, including budgeting, scheduling, and resource allocation.
• Ensure smooth workflow and optimize efficiency through effective process management.
• Prepare and analyze financial reports, track key performance indicators, and adjust operations to improve productivity.
• Marketing & Brand Development
• Lead the development and execution of local marketing strategies to enhance the agency’s brand presence.
• Organize events, networking opportunities, and community engagement initiatives to generate new leads.
• Collaborate with the marketing team to develop promotional materials and digital campaigns.

Requirements:

• Bachelor’s degree in Business, Marketing, Finance, or a related field; MBA or relevant certifications in insurance are a plus.
• Proven experience in insurance sales, agency management, or a similar role.
• Strong leadership, communication, and interpersonal skills.
• Demonstrated ability to develop and execute strategic plans.
• Knowledge of insurance regulations and risk management principles.
• Proficiency in CRM software and other industry-specific tools.
• Required languages: Mandarin and English
• Min process 2 to 3 yrs experience as GM in financial institutions like insurance agency

Working Location: Ara Damansara

Job Type: Full-time

Pay: RM4,000.00 - RM8,000.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Schedule:

• Monday to Friday

Experience:

• Recuitment: 1 year (Required)

Language:

• Mandarin (Required)

Location:

• Ara Damansara (Required)