GUEST SERVICE AGENT / GUEST AMBASSADOR
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JOB SUMMARY
Responsible for initiating an outstanding guest experience by ensuring passionate, competent and efficient service is provided at all times through a high level of guest service. As an initial contact person for hotel guests, the Hotel Ambassador presents hotel services and products in a positive, courteous and enthusiastic manner.
Enthusiastically welcome and greet guests, provide superior public relations and assistance to patrons and employees. Respond to and handle any incidents that occur on property in a prompt and professional manner. Responsible for the safety and security of all guests and employees in the hotel lobby. Complete reports and enforce hotel policies.
Job Type: Full-time
Pay: RM1,800.00 - RM2,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Professional development
Supplemental Pay:
- Overtime pay
Application Deadline: 06/30/2024