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GUEST SERVICE AGENT / GUEST AMBASSADOR

  • Full Time, onsite
  • Rimbun Dahan Sdn. Bhd. C/O The Kasturi Resort
  • Kuantan, Malaysia
RM 1,800 - RM 2,000 / month

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JOB SUMMARY

Responsible for initiating an outstanding guest experience by ensuring passionate, competent and efficient service is provided at all times through a high level of guest service. As an initial contact person for hotel guests, the Hotel Ambassador presents hotel services and products in a positive, courteous and enthusiastic manner.

Enthusiastically welcome and greet guests, provide superior public relations and assistance to patrons and employees. Respond to and handle any incidents that occur on property in a prompt and professional manner. Responsible for the safety and security of all guests and employees in the hotel lobby. Complete reports and enforce hotel policies.

Job Type: Full-time

Pay: RM1,800.00 - RM2,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Maternity leave
  • Meal provided
  • Opportunities for promotion
  • Professional development

Supplemental Pay:

  • Overtime pay

Application Deadline: 06/30/2024