AREA MANAGER

ob description

Requirements

• Have min 2-5 years of working experience in the related field is required for this position.
• Prior experience in managing a cluster/ area of F&B outlets is essential.
• Excellent interpersonal & communication skills with excellent written & spoken English.
• Must be detail-oriented and stay on task, as well as efficient in scheduling and able to manage all the events
• Strong organizational skills to maintain the operations records
• Strong communications skills to all levels - Operations Manager, Upper Management, Support Centre, staff, and customers
• Able to work under pressure
• Ability to work as part of a team in a fast-paced, continually changing environment.
• Ability to identify areas of improvement and to develop and implement process improvements and SOPs within the Operations team.

Responsibility

• Perform hands-on operations work and handle the administrative responsibilities
• Engaging with each store manager to drive all KPI’s
• Actively promote all company national marketing campaigns
• Controlling labor and cost of goods across the region
• Train, mentor and coach store managers & assist with their career growth.
• Conducting 1 on 1 meeting with each store manager on a weekly basis.
• Manage daily activities, including staffing, scheduling and customer interactions
• Leading the Boost customer experience throughout all stores.
• Completing company QAR (Quality assurance review) across all stores.
• Working at your ‘home’ store to drive sales
• Audit for equipment, supplies and materials

Job Types: Full-time, Permanent

Pay: Up to RM6,000.00 per month

Benefits:

• Flexible schedule
• Health insurance
• Maternity leave
• Opportunities for promotion
• Professional development

Schedule:

• Rotational shift