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About Valiram
Valiram is a retail company founded in 1935. The company has expanded to become a global retail industry with 520+ locations in 10 different countries. By 2027, we will be more than doubling our size to 1200, with an expected 5,500+ employees under Valiram Group. Learn more about us at www.valiram.com
Valiram Brands:
- Beauty (Victoria’s Secret, Bath & Body Works, Rituals, Molton Brown)
- Fashion (Michael Kors, Steve Madden, Tory Burch, Chloe, MLB Korea, Giuseppe Zanotti, Charles & Keith, Pedro etc)
- Accessories (Swarovski, Mont Blanc)
- Travel Retail (Hermes, Bvlgari, The Flying Emporium, Coach, Polo Ralph Lauren, Lacoste, Beaute Love, Ion Gizmos, Candy Party, Wear + When, Tumi)
- F&B (Bacha Coffee, Quivo, Godiva, TWG Tea, Laderach, Candy Party)
- Watches (Swiss Watch Gallery, Tudor, Rolex, Cartier, Tissot, Zenith, Bell & Ross, Breitling, Blancpain, Omega)
Key Responsibility Areas:
Events & Experiences
- Assist in planning and implementing events calendar for positive brand building and client engagement.
- Collaborate with retail team for top client engagement - initiate specific gifting and experiences to drive engagement and sales conversion.
- Create customized and tiered gifting that continuously surprise and delight clients with creativity and innovation, while ensuring an uncompromising high standard of luxury.
- Assist with sourcing of suppliers, vendors for upcoming projects.
Client Communication
- Manage all communication material to the retail teams on campaign information and updates.
- Work with Design and Tech team to develop communication content and tools to ensure robust and effective program.
- Manage Email and WhatsApp marketing scheduling and messaging.
- Stay abreast of the latest clienteling activities in the industry and propose to deliver memorable experiences to prospects and clients.
Client Database Management, Analytics & Reporting
- Provide data analysis and recommendation relevant target segment for CRM initiatives and events.
- Report post activation performance and overall effectiveness; summarizing key insights and offering recommendations.
Reporting and Analysis
- Prepare marketing reports for management analysis.
- Ensure timely submission of all marketing reports including post-event reports.
- Review and research marketing campaigns of competitor brands.
- Assist in tracking marketing performance, gather consumer insights, and evaluate program effectiveness.
- Assist in delivering post program and promotion analysis and key best practices to Management.
- To provide administrative support e.g. preparation of PO, vouchers and other relevant reports.
- Updating and maintaining the marketing department's documentation and databases.
Others
- Perform other related functions as instructed or delegated by immediate supervisor or Management from time to time.
- Staff to conduct themselves in a proper and professional manner in compliance with the Code of Business Conduct.
Key Requirements:
- Education: Minimum a Bachelor Degree in Marketing or equivalent
- Minimum 1 year of marketing experience in a comparable retail environment.
- Good interpersonal skills
- Ability to handle stress, show resilience and adapt to changing market trends.
- Pleasant Personality with positive attitude
- Excellent communicator
- Good Persuasion and negotiation skills
- Proficient in computer skill
- Languages: Fluent English, both in written and spoken. Knowledge of other languages is an added advantage
- This position may require occasional travel with the assigned region.
- Flexibility in working hours may be needed to accommodate events and campaigns.
Why work for us?
We're more than just a job; we're a place where you can develop your skills, collaborate with a fantastic team, and have fun along the way! Here's why you'll love working with us:
Level Up Your Career:
- Upskill at Your Pace: Our comprehensive online training platform offers courses in communication, leadership, Excel, and more – investing in your growth.
- Proven Development Track: Last year alone, we conducted 150 trainings and empowered 65% employees to develop their skills and competencies, paving the journey to career growth and advancement.
Fun & Vibrant Workplace:
- Engaged & Connected: We host numerous employee engagement activities like V-Club to build connections and a strong sense of community.
- Celebrate Together: We value cultural traditions and celebrate major national festivals with the whole team!
- Express Yourself: Enjoy the freedom of a fashionable dress code.
At our HQ Office you can enjoy:
- Convenient & Delicious: Enjoy the perk of an in-house cafe serving delicious meals at subsidized prices, so you can fuel your day without breaking the bank.
- Effortless Travel: Our office is conveniently located within a 10-minute walk from public transportation, making your commute a breeze.
- Parking Made Easy: Need to drive? No worries! We offer ample parking in nearby locations.
Rewarding Benefits:
- Shop Like an Insider: Employees can enjoy staff purchase discounts up to 30% for all the brands we cover, as well as friends & family sale annually.
- Life Balance & Support: We offer a comprehensive benefits package including Birthday Leave, Hospitalization Leave, Study Leave, Calamity Leave, Compassionate Leave, Maternity/Paternity Leave, and Marriage Leave, to support you throughout life's stages.
Job Type: Full-time