Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Junior IT Support cum (Customer Service)

RM 2,500 - RM 4,000 / Per Mon
Original
Simplified

Technical Support:

  • Assist in troubleshooting and resolving hardware, software, and network issues for customers.
  • Provide basic IT support for Windows-based applications and systems.
  • Manage and maintain IT equipment, including computers, printers, and network devices.

Customer Service:

  • Respond to customer inquiries via phone, email, or live chat in a professional and timely manner.
  • Provide product training and technical guidance to customers.
  • Follow up with customers to ensure issues are resolved and satisfaction is achieved.

System Maintenance:

  • Assist in software installation, updates, and configurations.
  • Maintain accurate documentation for technical support processes and customer interactions.

Collaboration:

  • Work closely with the development team to address software bugs and gather feedback.
  • Coordinate with other departments to ensure seamless customer support.

Educational Qualifications:

  • Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field.

Technical Skills:

  • Basic knowledge of Windows Operating Systems and Networking.
  • Familiarity with hardware components and troubleshooting techniques.
  • Knowledge of enterprise software or ERP systems is an advantage.

Soft Skills:

  • Excellent verbal and written communication skills in [languages required, e.g., English and Malay].
  • Strong problem-solving abilities and attention to detail.
  • Customer-oriented mindset with a friendly and professional demeanor.

Experience:

  • 0-2 years of experience in IT support, help desk, or customer service roles (fresh graduates are encouraged to apply).

Other Requirements:

  • Ability to work independently and as part of a team.
  • Willingness to learn and adapt to new technologies.
  • Flexible to work occasional overtime or on-call support when needed.
  • Competitive salary and performance incentives.
  • Opportunities for professional development and career growth.
  • On Job Training Provided
  • Hardware Provided
  • Transportation Allowance Provided
  • Medical Allowance Provided
  • Yearly Company Trip
  • EPF & SOCSO
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