Customer Service Assistant
RM 1,700 - RM 2,500 / Per Mon
Original
Simplified
- Engage with customers by telephone/whatsapp to provide information about products or services or obtain details of complaints.
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Review policy & terms to determine compliance matters. Maintain and update SOP and record.
- Enhance and improve current process.
- Ensuring Customer Service satisfaction with clients.
- Following process and procedure of the Company.
- Malaysian Citizen
- Minimum SPM or higher
- Preferably with outspoken personality
- Computer Literate (microsoft office (word, excel)
- Advantage to candidate that have experience in customer service
- Monthly Commission up to RM5000 (not including basic salary)
- EPF, SOCSO & EIS included
- Performance Bonus
- Allowance
- Annual Leave
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