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Customer Service Assistant

RM 1,700 - RM 2,500 / Per Mon


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  • Engage with customers by telephone/whatsapp to provide information about products or services or obtain details of complaints.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Review policy & terms to determine compliance matters. Maintain and update SOP and record.
  • Enhance and improve current process.
  • Ensuring Customer Service satisfaction with clients.
  • Following process and procedure of the Company.
  • Malaysian Citizen
  • Minimum SPM or higher
  • Preferably with outspoken personality
  • Computer Literate (microsoft office (word, excel)
  • Advantage to candidate that have experience in customer service
  • Monthly Commission up to RM5000 (not including basic salary)
  • EPF, SOCSO & EIS included
  • Performance Bonus
  • Allowance
  • Annual Leave