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Customer Service Representative

  • Full Time, onsite
  • TalReso Consultancy And Advisory Sdn Bhd
  • Gerbang Nusajaya, Malaysia
RM 2,800 - RM 2,800 / month

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Job Description:

  • Handling inbound calls/emails/live chat regarding customer's general enquiries, complaints, comments, feedbacks, and other issues related to the company's products
  • Resolving customer complaints and providing accurate information to improve customer’s satisfaction
  • Achieve KPI and SLA

Requirements:

  • Good English and Bahasa Malaysia communication skills
  • SPM/SKM level and Fresh Graduates are welcome to start their first career in a call centre - Full Training Provided

* Able to start immediately!

Location:

  • Nusa Jaya, a fast-developing city that offers a variety of great opportunities (FREE shuttle bus service provided – Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City Square)

Additional Benefits:

  • Basic + Attractive additional allowances
  • FREE shuttle service provided
  • Opportunity for career growth with an International BPO Company
  • Friendly colleagues & positive work environment

Job Type: Full-time

Pay: Up to RM2,800.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Afternoon shift
  • Day shift
  • Evening shift
  • Rotational shift

Supplemental Pay:

  • Performance bonus

Application Question(s):

  • What is your expected salary?
  • Are you able to work on rotational shift?
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