Customer Service Representative
RM 2,800 - RM 2,800 / month
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Job Description:
- Handling inbound calls/emails/live chat regarding customer's general enquiries, complaints, comments, feedbacks, and other issues related to the company's products
- Resolving customer complaints and providing accurate information to improve customer’s satisfaction
- Achieve KPI and SLA
Requirements:
- Good English and Bahasa Malaysia communication skills
- SPM/SKM level and Fresh Graduates are welcome to start their first career in a call centre - Full Training Provided
* Able to start immediately!
Location:
- Nusa Jaya, a fast-developing city that offers a variety of great opportunities (FREE shuttle bus service provided – Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City Square)
Additional Benefits:
- Basic + Attractive additional allowances
- FREE shuttle service provided
- Opportunity for career growth with an International BPO Company
- Friendly colleagues & positive work environment
Job Type: Full-time
Pay: Up to RM2,800.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Afternoon shift
- Day shift
- Evening shift
- Rotational shift
Supplemental Pay:
- Performance bonus
Application Question(s):
- What is your expected salary?
- Are you able to work on rotational shift?
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