Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...
B

Social Media Cum Customer Service

RM 1,700 - RM 2,200 / Per Mon

Apply on

Indeed MY

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

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Job Description:
We are looking for a Social Media Customer Support to join our team. This role is dedicated to managing and responding to direct messages, monitoring comments, and ensuring timely and professional communication with our online audience.

Key Responsibilities:

1. Direct Message Management
- Respond promptly and professionally to inquiries, feedback, and messages across social media platforms.
- Provide accurate information, resolve queries, and escalate complex issues when necessary.

2. Comment Monitoring
- Track and monitor comments on posts, addressing questions, concerns, or feedback in a timely manner.
- Engage with the audience to foster a positive and interactive community.

3. Brand Representation
- Maintain the brand’s tone, voice, and values in all communications.
- Ensure all responses reflect a high level of professionalism and empathy.

4. Community Moderation
- Monitor user-generated content to maintain a respectful and engaging space.
- Address negative comments or complaints appropriately, escalating where needed.

5. Reporting and Feedback
- Track frequently asked questions, recurring concerns, and feedback trends to share insights with the team.
- Highlight potential opportunities to improve customer experience.

Requirements:
- Exceptional written communication skills in [Bahasa & English].
- Prior experience in social media customer service or online community engagement.
- Proficiency in managing messaging platforms like Instagram, Facebook Messenger, TikTok, Telegram or WhatsApp.
- Ability to work efficiently under minimal supervision.
- Strong multitasking and time-management skills.

This role is perfect for individuals who excel at digital communication and are passionate about creating meaningful connections with audiences online.

Job Type: Full-time

Pay: RM1,700.00 - RM2,200.00 per month

Benefits:

  • Maternity leave
  • Professional development

Schedule:

  • Afternoon shift
  • Day shift
  • Evening shift
  • Monday to Friday

Ability to commute/relocate:

  • Setia Alam: Reliably commute or planning to relocate before starting work (Required)

Willingness to travel:

  • 25% (Required)

Application Deadline: 12/28/2024

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