Administrative Executive with Customer Relationship Experience
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Location: Old Klang Road, Kuala Lumpur
Company: EV Plus Mobility Solutions Sdn. Bhd.
Employment Type: Full-time
Salary: RM 2500-RM3200
About Us
EV Plus Mobility Solutions Sdn. Bhd. is a leading provider of electric vehicle (EV) charging infrastructure, committed to promoting sustainable transportation solutions in Malaysia. We are a dynamic company at the forefront of the green energy movement, and we are seeking an experienced Administrative Executive with a strong background in customer relationship management to join our team.
Key Responsibilities
- Oversee and manage administrative operations, ensuring efficiency in daily tasks.
- Address and resolve customer inquiries, providing excellent service and fostering long-term relationships.
- Maintain accurate customer records and ensure the smooth flow of communication between customers and the company.
- Prepare reports, presentations, and documents as needed by the team.
- Coordinate between departments to ensure the timely resolution of customer issues and enhance overall satisfaction.
- Handle office scheduling, meetings, and the management of office supplies.
- Manage incoming calls, emails, and correspondence, ensuring prompt and professional responses.
Requirements
- Diploma or degree in Business Administration, Management, or a related field.
- Proven experience in administrative roles and customer relationship management.
- Strong communication and interpersonal skills, with a customer-first approach.
- Ability to multitask and prioritize effectively in a fast-paced environment.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Experience with CRM systems is a plus.
- Detail-oriented with excellent organizational skills.
Why Join Us?
- Be part of a rapidly growing company at the forefront of the EV industry.
- Opportunities for professional growth and career advancement.
- Competitive salary and benefits package.
- Work in a collaborative and forward-thinking environment.
We look forward to hearing from you and welcoming you to our team at EV Plus Mobility Solutions Sdn. Bhd.!
Job Type: Full-time
Pay: RM2,500.00 - RM3,200.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Fixed shift
Supplemental Pay:
- Yearly bonus
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- Administration: 1 year (Preferred)
Language:
- Mandarin (Preferred)
- Bahasa (Preferred)