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Customer Service Assistant (Johor Bahru)

RM 1,800 - RM 2,800 / month

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    -Attend to incoming calls on product and services inquiries; make outgoing calls to arrange appointment for customers. -Resolves product or service problems by identifying the cause of the problems and assist customers by providing the correct solutions. -Create customer’s case in system & follow up on pending cases. -Prepares product or service reports by collecting and analyzing customer information. -Contributes to team effort to complete daily tasks within dateline.