Customer Services - Telesales

• To perform company's products and promotion sales via telephone and attend to subscriber’s applications and sales enquiries. • To formulate response and resolutions in a timely manner. • To provide excellent customer service beyond customer expectation. • Ensure compliance with roles and responsibilities as assigned. JOB RESPONSIBILITIES: 1. Perform outbound calls to promote company's products and promotion and generate targeted sales for the company. 2. Answering and responding to inbound calls on company's product promotion & packages, enquiries according to specified Practice and Procedure. 3. Ensure monthly sales target is achieved 4. To provide accurate information / solution / service with excellent telephone courtesy. 5. Perform, participate and contribute to quality initiatives i.e ISO9001. REQUIREMENTS: Good command/fluent in English and Bahasa Malaysia Confident in delivering results and achieving sales target. Minimum: SPM holders 4. Have minimum technical knowledge (internet, broadband) 5. Self motivated, a team player with positive attitude 6. Possess excellent interpersonal and communication skills. 7. Mandarin speaker (Min. Speak & Read)