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English Speaker January Intake Customer Service Executive

Salary undisclosed

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Project: Telco project JOB DESCRIPTION: Attend and resolve customer/client questions or complaints via phone call, email, or live chat. Regularly contacting customers to ensure their experience with a product or service is satisfactory. Direct calls from customers to the appropriate department when necessary. Ensure a positive attitude towards customers at all times. Possess a strong understanding of the company's products. Keep records of customer interactions. Age Group: 18-55 years old.