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E-commerce Specialist

RM 3,500 - RM 3,999 / Per Mon

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Key Responsibilities 1) Marketplace Management: - Manage product listings across e-commerce platforms such as Lazada, Shopee. - Ensure accurate product details, images, and pricing are maintained consistently across platforms. 2) Optimization: - Conduct keyword research and implement SEO strategies to improve product rankings and visibility. - Optimize product titles, descriptions, and attributes for enhanced discoverability. 3) Sales Performance: - Monitor sales performance and implement strategies to achieve revenue and profit targets. - Collaborate with the marketing team to execute promotions, discounts, and campaigns tailored to each marketplace. 4) Data Analysis: - Track key metrics such as traffic, conversion rates, and ROI to evaluate performance. - Provide regular reports and actionable insights to improve marketplace strategies. 5) Inventory Coordination: - Work closely with the inventory and logistics teams to ensure stock availability and timely fulfillment. - Manage marketplace-specific inventory thresholds to prevent stockouts or overstocking. 6) Customer Experience: - Monitor customer reviews and feedback to address issues promptly and maintain high satisfaction ratings. - Ensure seamless communication with marketplace support teams to resolve disputes or technical issues. 7) Compliance: - Ensure all listings and activities comply with marketplace policies and guidelines. - Stay updated on marketplace trends and updates to maintain competitive positioning.