Product Specialist (Prepaid/Postpaid)
Salary undisclosed
Apply on
Original
Simplified
Responsibilities
- Ideation of products/ services/ offers/ solutions to meet market demands and customer expectations.
- This role requires taking some initial direction, and then shaping concepts ahead of time to meet the GTM calendar timeline. Also requires willingness to step into an end-to-end role when needed, and not afraid of getting into actual operational matters.
- Analyze data on customer patterns with a view to identify opportunities to serve customer and market needs.
- Assess market environment and competitor movements, and identify risks and opportunities for the business. This includes on-ground visits.
- Preparation of concept proposals and business cases (Back of the Envelope) and presenting the concepts at the relevant approval forums.
- Justify and communicate concepts with strategic approach, opportunity sizing, customer benefits and financial returns.
- Collaborate with Product Development and Consumer Go-to-Market teams to bring propositions to market.
- Track and analyze performance against user/ revenue/ profitability ambitions/ targets.
Requirements
- Demonstrable experience in a customer-facing role or commercially oriented function.
- Strong interpersonal skills with drive/ persistence/ patience to deliver.
- Some experience with billing systems/ project management/ marketing communications will be advantageous.
Similar Jobs