Training Manager
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Focus on value while managing customers relationship.
Training manager has to ensure that the right training is provided to the right client.
REQUIREMENTS
* Identify training needs in accordance with the client needs.
* Create, design and execute learning strategies and programs for external.
* Analyze & evaluate the effectiveness of training activities.
* Evaluate the success of development plans.
* Manage relevant training courses.
* Monitor training budget & manage HRDF fund & claim related matters.
* Develop training reports.
* Administer the Training Policy and Systems.
* Lead the research, design, development and implementation of training courses
* Conduct trainings to equip all distribution intermediaries with the required knowledge and skillsets
* Find trainers suitable for right training programs
* Perform any other duties or tasks which being assigned by the superior / management from time to time
REQUIREMENTS
* Candidate must possess at least a Bachelor's Degree
* Required skill(s): MS Office (Excel, Word & PowerPoint).
* Required language(s): Bahasa Malaysia, English & Mandarin.
* Candidate fluent in mandarin preferred as the role requires candidate to deal with mandarin speaking clients.
* Knowledge of effective learning and development methods.
* Familiarity with e-learning platforms and practices.
* Proficient in Learning Management Systems (LMS).
* Good communication, interpersonal & analytical skills.
- * Positive attitude & always seek for better improvement.
Qualifications
Experience: More than 2 years
Skills:
- Excellent verbal and written communication skills
- Creative thinking
- Cross-functional
- Customer focus
