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Account Management:
- Maintain and monitor TikTok, Shopee, and other sales-related accounts.
- Ensure smooth day-to-day operations across our e-commerce platforms.
Customer Support:
- Manage and resolve customer claims or disputes promptly and professionally.
- Track and process customer orders and invoices efficiently.
Administrative Tasks:
- Update and maintain customer databases regularly.
- Handle incoming and outgoing mail.
- Assist in preparing documents, materials, or data for the marketing team when needed.
Sales & Marketing Collaboration:
- Support the planning of special events or new product launches.
- Ensure marketing materials and mailings meet customer needs and deadlines.
- EPF/SOCSO: Provided (No).
- Practical Experience: Hands-on exposure to e-commerce operations and sales administration.
- Skill Development: Enhance your skills in customer service, sales coordination, and data management.
- Dynamic Environment: Work in a fast-paced, supportive, and collaborative team.
- Career Growth: Build a strong foundation for a career in sales, e-commerce, or business administration.
- Networking: Opportunity to connect with industry professionals and expand your network.
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