Airfrieght / Seafreight - Customer Service Executive
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Co-ordinating the Air & Sea freight Customer Service Department - Import & Export :
1) Providing Quotations to Customers / Overseas Partners
2) Procuring rates from Shipping Line / NVOCC / Airline / GSA / Vendors
3) Understanding shipping terms & providing solutions to Customer / Overseas Partners Logistic requirement
4) Communicating with Customers and Overseas Partners to update their shipment status or follow up on enquiries and tender submissions.
5) Obtaining Booking or NOA from Shipping Line / NVOCC / Airline / GSA
6) Follow up and providing further assistance to the Operation Team / Business Development Team
7) Weekly report on shipments & quotation status to Branch Manager
Other Additional :
1) Providing NOA / Booking Confirmation to Customers
2) Preparing ROT & Arranging Local Haulage & Transport for Pick Up
3) Coordination with Customs Brokerage Department for Clearance
4) Preparing SI for BL / AWB
5) Experience or Knowledge in handling project cargo