Technical Support Engineer
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About the role
Axend (M) Sdn Bhd is seeking a talented and experienced Technical Support Engineer to join our team in Batu Kawan, Penang. As a full-time employee, you will play a crucial role in providing technical support and ensuring the smooth operation of our engineering solutions.
Working Location: Batu Kawan, Penang
Working Hours: Monday to Friday, 9:00 AM to 5:00 PM
Job Descriptions
- Carry out after-sale services including machine commissioning and operators’ training
- Assist in product testing and ensure successful sales order
- Support sales team in developing technical solutions for customer’s applications
- Support sales team in technical sales presentations
- Respond to on-site support requests and ensure quick solutions for product issues
Requirements
- Candidate with Degree/Diploma in Engineering (Electrical, Electronics, Mechanical etc.)
- Minimum 2 years of experience in a technical support or engineering role, preferably in SMT/Semicon/Electronic Packaging industry
- Experience in with wire bonder, die bonder, dispenser, UV curing, ovens, and other assembly equipment will be a huge advantage
- High level of self-confidence, maturity & resourcefulness
- Effective organization, problem-solving & analytical skills
- Good communication & interpersonal skills
- Able to travel cross-state within Malaysia
About Us:
Axend is distributor for various electronics assembly and test solutions. We strive to provide turnkey solutions to customers and continue to enrich electronics assembly knowledge in our employees.
Axend operates in South-East Asia and our products are supplied from Europe, USA and Japan.
Our customers include major semiconductor or electronics manufacturing factories, research and development centres, quality control departments and others.