Walk-In Interview : Business Office Assistant

Date: 27 December 2024 (Friday)

Venue: Level 4, Tower A, Sunway Medical Centre Bandar Sunway

Time: 9am – 5pm

Documents required:

• 1 copy of updated resume/CV
• Education Certificates (SPM, Diploma, Degree, Master, etc.)
• 1 copy of NRIC (front & back)
• Latest 3 months' salary slip, if any

Job Scope:

• Ensure reception and registration procedures of patients for specialist clinics are handled in a timely manner.
• Provide advice to patients regarding their admission/visitation procedures.
• Ensure all charges received are accurately entered into the Hospital Information System (HIS).
• Perform final checking on charges especially doctor’s charges, consignment items, etc., upon finalizing and presenting patient’s bill for collection purposes.
• Ensure billing and collection procedures are executed in a professional manner.
• Verify insurance benefits assigned to our hospital to determine if insurance coverage meets the standard of admission in defined policy.
• Apply for Guarantee Letter (GL) and liaise with insurance providers.
• Collect payment through cash, debit/credit card and cheque.
• Assist in ad-hoc task/project assigned.

Departments available: Accident & Emergency (A&E), Admission, Daycare, Discharge & Billing, Outpatient & Patient Liaison.

Job Requirements:

• Higher Secondary/STPM/A-Level/Pre-U, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree or equivalent.
• Minimum 1 year of relevant working experience, preferably in Front Office Operations or Customer Service in healthcare, retail or hospitality industry.
• Skills: Customer service, self-initiative, multitask, responsive, independent, and good communication.
• Fresh graduates are encouraged to apply!
• Willing to work on shifts (including night shift), weekends and public holidays.